Subprocessors

Provider	Role	Data	Location
Hetzner Online GmbH	Application server and PostgreSQL database — all account, family, billing and audit data	Everything the Service holds	Finland
Not used: files stay on our servers	Object storage for uploads, where configured	Family photos, recordings and documents, keyed by family	Same as hosting
ZeptoMail (Zoho Corporation)	Transactional email: confirmation, password reset, guardian consent, welcome, invoices, renewal and lapse notices, succession and deletion notices, account changes	Recipient email, name, message body	Not yet stated
Paddle.com Market Ltd and Paddle.com Inc.	Card payments; Merchant of Record and independent controller for the sale; refunds; receipts; tax	Email and card details you give Paddle; amounts; our opaque reference; subscription ids	UK, US, EU
Safaricom PLC (M-Pesa, Daraja)	Mobile-money collection and refunds in Kenya; independent controller for the transaction	Phone number, amount, receipt number	Kenya
Google LLC (Analytics, when switched on and consented to; Fonts on the landing page)	Public-site usage statistics; the landing page's display font	Internet address, device, page URL (Analytics); internet address (Fonts)	US and worldwide
Headless Chromium (our own server)	Renders PDFs	Nothing leaves our server	Our server
DNS resolvers	Checks that a signup email's domain can receive mail	Domain name only	System resolver

Not used: no advertising networks, no error-tracking service sends data off our servers, no third-party customer-support tool.

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